Roobet treats the protection of your personal information as its highest priority. This privacy policy provides a full account of what data we collect, how we use it, and how we keep it secure.
Roobet's data protection practices meet international standards and are fully transparent.
All your personal and financial data is protected with 256-bit SSL encryption. No third party can view your information during transmission.
We only collect the information strictly necessary to provide our services. No unnecessary or excessive personal data is requested or retained.
Roobet never sells your personal information. No advertiser or third party has access to your data.
All data is stored on encrypted servers. Firewalls, access controls, and regular security audits are in place to prevent unauthorized access.
You have the right to view, correct, or delete your personal data at any time by contacting our support team.
Roobet operates in accordance with international data protection standards. Our privacy policy is reviewed and updated on a regular basis.
Roobet only collects the information necessary to deliver the best possible service and maintain a safe gaming environment. A detailed breakdown of what we collect is provided below.
Roobet collects user information through several methods. Each method is fully transparent and conducted with your knowledge.
| Collection Methods | Type of information | Purpose |
|---|---|---|
| Registration Form | Name, mobile number, date of birth | Account creation and verification |
| Transaction Processing | Payment number and amount | Processing deposits and withdrawals |
| Cookies & Log Files | IP, browser, session | Security & Experience Improvement |
| KYC verification | NID copy, proof of address | Identity & Age Verification |
| Support Contact | Chat logs and complaint records | Troubleshooting and Record Keeping |
Roobet uses the data it collects solely for specific, legitimate purposes. A full list of how your information is used is provided below:
Roobet never sells your personal information or shares it with third parties for advertising purposes. However, limited sharing may occur in the following circumstances:
The Roobet platform uses cookies and similar technologies. These are small data files stored in your browser that help enhance your gaming experience.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit access to certain features on the platform.
Roobet uses multiple layers of security to keep your data safe. These measures are built to international cybersecurity standards.
All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal and regulatory requirements. Once that period expires, the data is securely deleted.
Every registered user on Roobet has the following rights regarding their personal data. To exercise these rights, please contact our support team.
You have the right to know what information Roobet holds about you. Upon request, we will provide that information within 30 days.
You have the right to correct any inaccurate or outdated information. You can update it anytime through Account Settings or by contacting Support.
After closing your account, you may request deletion of your personal data. We will honor that request unless a legal obligation requires us to retain it.
You may request a copy of your data in a standard, portable format. This helps you maintain full control over your own information.
You can object to your data being used for marketing or profiling purposes. We will stop immediately.
In certain circumstances, you may request that the use of your data be temporarily restricted. Our support team will be happy to assist with this.
Roobet strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect personal information from minors.
Age verification is mandatory during registration. If a minor creates an account using false information and we are able to identify this, the account will be immediately closed and all associated data will be deleted.
The Roobet platform may at times feature third-party game software or services. These third parties have their own privacy policies, and Roobet is not responsible for them.
We recommend reading the privacy policy of any third-party service before using it. For transactions handled through payment gateways such as bKash, Nagad, or Rocket, their respective privacy policies apply.
Roobet reserves the right to update this privacy policy when necessary. For significant changes, a notification will be sent to your registered mobile number or clearly announced on the platform.
Continued use of Roobet after any changes to this policy will be considered acceptance of the updated terms. We recommend reviewing this page after each update.
For any privacy-related questions, complaints, or requests, please contact our Data Protection Team. All requests are processed within 30 days.
These are the core principles that underpin our privacy policy — and that guide everything we do.
We always let you know what information is being collected and why. There are no hidden agendas.
Only the minimum necessary information is collected. No unnecessary data is requested or retained.
Collected data is used solely for its intended purpose and nothing else.
Keeping your information accurate and up to date is our responsibility. We are happy to assist with correcting any errors.
Data is stored using the highest-grade security technology. Unauthorized access is completely blocked.
Roobet is fully committed to upholding this policy. Any violation is addressed promptly and without delay.