Please read these terms and conditions carefully before using the Roobet platform. This document covers everything you need to know about accounts, payments, bonuses, and responsible gaming.
Roobet's terms and conditions are organized into six main sections.
Each individual may register only one account. Providing accurate information is mandatory, and you must be 18 years of age or older.
Transactions can be made via bKash, Nagad, and Rocket. Withdrawal requests are typically processed within 5–15 minutes.
Bonuses are subject to specific wagering requirements. Misuse of bonuses may result in account closure.
Your personal and payment information is protected with SSL encryption. No personal data is shared with third parties.
You can set deposit limits, self-exclusion, and session time limits. Ensuring that gaming stays within the bounds of entertainment is our top priority.
Roobet reserves the right to suspend or terminate any account at any time for rule violations. Our support team is always available to help resolve disputes.
These terms and conditions ("Terms") govern the use of the Roobet platform and all of its services. Roobet is an online gaming platform for players in Bangladesh, offering a wide range of games including slots, fish games, and Live Casino.
In these terms, "we", "our", or "Roobet" refers to the entity operating the platform. "You", "user", or "player" refers to any individual who opens an account or uses the services on the Roobet platform.
Roobet reserves the right to amend these terms and conditions at any time. Notice will be posted on the website before changes take effect. Continued use of the platform following any changes will be considered acceptance of the updated terms.
To create an account on Roobet, you must be 18 years of age or older. Registration by minors is strictly prohibited. Accounts may be restricted until age verification is completed.
Each individual may only register one Roobet account. If the same person opens multiple accounts, all accounts will be closed and any accumulated funds may be forfeited. Opening multiple accounts to claim bonuses will be treated as fraud.
Roobet reserves the right to close any account opened with false or inaccurate information at any time. To update account details, please contact our support team.
You are responsible for maintaining the security of your account. Never share your password with anyone. If you notice any suspicious activity, contact our support team immediately. Using another person's account is strictly prohibited.
Roobet currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 500. The maximum deposit limit is determined by your account verification level.
Your account must be fully verified before you can make a withdrawal. The minimum withdrawal amount is BDT 300. Withdrawal requests are typically processed within 5–15 minutes, though some cases may take longer due to verification.
Once a deposit is processed, it cannot be reversed. If a deposit fails due to a technical error and funds have been deducted, please contact our support team — a refund will be issued upon verification.
Roobet offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and special promotions. Each bonus comes with specific wagering requirements that must be met before any withdrawal from bonus funds is permitted.
All games on Roobet are RNG (Random Number Generator) certified, meaning every game outcome is completely random and not predetermined. Neither players nor Roobet staff can influence the result of any game.
If a game is left incomplete due to a technical error, Roobet reserves the right to refund the bet for that round. Roobet is not responsible for any disconnection caused by the player's internet connection during gameplay.
Roobet complies with international financial regulations and reserves the right to verify a player's identity (KYC) when required. The following documents may be requested as part of the KYC process:
Without completing KYC, large withdrawal amounts may be restricted. This process is in place entirely for your protection.
Roobet believes gaming should be a form of entertainment, not a source of income. That's why we provide a range of tools to support responsible gaming:
If you feel that gaming is having a negative impact on your personal or financial life, please contact our support team or Responsible Gaming Visit the page.
Roobet may temporarily suspend or permanently close your account for any of the following reasons:
If an account is closed, a refund of the valid balance (excluding bonuses) may be requested. However, in cases of rule violations, the balance may be forfeited.
All content on the Roobet platform — including logos, graphics, software, game interfaces, text, and design — is the intellectual property of Roobet. Copying, distributing, or using any of this content without authorization is strictly prohibited.
Content from third-party game providers remains their own property. Roobet offers those games solely under license.
Roobet will not be held liable for the following:
Roobet's total liability shall under no circumstances exceed the value of the transaction in question. Roobet will not be liable for any indirect or consequential losses.
Roobet reserves the right to update these terms and conditions at any time. For significant changes, notice will be given on the website or via the registered mobile number. Continued use of the platform after any changes constitutes acceptance of the updated terms.
If you have a complaint or dispute, please contact our customer support team first. We aim to resolve all complaints within 72 hours.
If an issue cannot be resolved through our support team, it will be settled through third-party mediation. These terms and conditions are governed by the laws of the relevant licensing authority.